Before I came to Korea, everything sounded reassuring. I was told there was English support, that foreigners used the service often, and that the whole process would be smooth and well-guided.

Then I tried to make a reservation.

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That's when things began to fall apart.

No one could actually speak English. Every guide, alert, and preparation note was only in Korean — which was surprising, considering what had been promised.

It took days just to confirm a schedule. Calls went unanswered. Replies came late or didn't come at all. Each follow-up made me feel like I was asking for too much... even though I was only trying to understand the service.

On the day of the exam, the confusion peaked. Even though they said someone would guide me, I didn't know where to go, what to bring, or who to ask.

Staff spoke quickly in Korean, pointed vaguely and moved on. One test was stopped halfway with no explanation — just a brief gesture telling me to head somewhere else.

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At that moment, I realized I was completely on my own.

I left Korea without receiving my results. Days turned into weeks. No follow-up. No clear answer. No one who felt responsible.

And in the end, I understood something important — the promises I heard before coming did not match the reality I faced once I arrived.